Privacy Policy This privacy policy applies to the Zevora mobile application (collectively, the "Application") for mobile devices, including all related services operated by Zevora AI. Zevora AI is herein referred to as the "Service Provider".

Information Collection and Use The Application collects information when it is downloaded and utilized. This information may include:

• Your device's Internet Protocol (IP) address
• The specific pages of the Application you visit, the date and time of your visit, and the time spent on those pages
• The total duration of time spent on the Application
• The mobile operating system running on your device
• User-provided data required for core functionalities (such as your Email address)

Detailed Information Processing and Storage:

• Medication Images and Data: Medication images and photos scanned via the device camera or uploaded from the gallery are processed to extract medication details (such as ingredients and instructions). These images are stored securely on our cloud infrastructure and are accessible strictly via secure links linked directly to your authenticated user account.
• AI Assistant Conversations: To respect and safeguard your privacy, conversation logs and messages with the AI Assistant are processed strictly in-memory (using a real-time rolling memory window) on our secure backend and are never saved or stored permanently in a database. Navigating away from the chat screen, starting a new chat, or logging out completely wipes and purges the active conversation history.
• Usage Limits and Quota Metrics: In order to enforce fair-use policies and manage subscription quotas, the system dynamically maintains active usage counters (such as monthly medication scan counts and monthly AI message counts) linked directly to your secure user account.

Subscriptions and Payment Processing The Application offers an optional Premium subscription tier that grants users increased monthly medication scans and higher AI assistant message quotas.

• Payment Security: All payment transactions, checkouts, and premium subscriptions are processed and managed securely through the official app distribution platforms (Apple App Store and Google Play Store). The Service Provider does not collect, process, or store your credit card details, billing addresses, or financial information.
• Subscription Verification: To verify active subscription statuses, manage access rights, and deliver entitlement features seamlessly, a unique, randomized account identifier associated with your profile is securely synchronized with our subscription verification partner. This synchronization does not expose any of your personal details or payment credentials.

Cookies and Tracking Technologies The Application and integrated third-party SDKs (such as Expo and platform core dependencies) may utilize cookies, SDKs, pixels, and similar tracking technologies to support general functionality, diagnostic analytics, or seamless service delivery. Where required by applicable data protection laws, the Service Provider will obtain your explicit consent before enabling non-essential tracking mechanisms.

CRITICAL MEDICAL DISCLAIMER

• Zevora is an AI-powered medication information guide, reminder, and routine tracking assistant.
• THE APPLICATION IS ABSOLUTELY NOT A MEDICAL PROVIDER OR HEALTHCARE INSTITUTION. IT DOES NOT PROVIDE MEDICAL DIAGNOSIS, DOES NOT SUGGEST CLINICAL TREATMENTS, AND DOES NOT PRESCRIBE MEDICATIONS.
• All analyses, visual interpretations, structured charts, texts, and conversational outputs generated by the AI assistant or the camera-based image parsing engine are provided for GENERAL INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY.
• The content and information delivered by this Application must never be interpreted as a substitute for professional medical consultation, clinical diagnosis, direct physician examination, or formal medical advice.